Livaktiv delivers directly your favorite brands from OXO Brands
Last updated: September 14, 2026
Livaktiv is an e-commerce brand owned and operated by OXO General Trading FZCO ("we," "us," or "our"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from www.livaktiv.com (the "Services").
Our storefront and services are hosted and powered by Shopify, which enables us to provide the Services to you. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understand the collection, use, and disclosure of your information as described herein.
When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. Personal information does not include anonymous or de-identified data. Depending on how you interact with our Services, we may collect:
Contact Details: Name, billing address, shipping address, phone number, and email address.
Financial Information: Credit card, debit card, transaction details, payment confirmation, and form of payment. (Payment processing is handled securely via encrypted third-party payment gateways).
Account Information: Username, password, security questions, preferences, and settings.
Transaction Information: Items viewed, added to cart, added to wishlist, purchased, returned, exchanged, or canceled.
Communications: Information provided in customer support inquiries or emails sent to info@oxobrands.com.
Device & Usage Information: IP address, browser type, network connection, device identifiers, and how/when you navigate our website.
We collect personal information:
Directly from you: When creating an account, making a purchase, or contacting us.
Automatically: Via cookies, web beacons, and similar tracking technologies when you browse our store.
From Service Providers & Partners: Including Shopify, payment processors, analytics providers, and fulfillment services.
We process your personal information for the following purposes:
Fulfilling Orders & Services: Processing payments, shipping orders, managing returns, maintaining accounts, and sending transactional updates.
Marketing & Promotions: Sending updates, special offers, and personalized advertisements based on your preferences (you may opt out at any time).
Security & Fraud Prevention: Detecting malicious activity, protecting public safety, authenticating accounts, and securing checkout transactions.
Customer Support: Responding to inquiries and maintaining customer relationships.
Legal Compliance: Complying with applicable laws, including UAE regulatory mandates and international legal requests.
We may share personal information with select third parties under legitimate business conditions:
Shopify & Operational Vendors: Third parties performing services on our behalf (e.g., IT infrastructure, cloud hosting, payment gateways, shipping carriers, and data analytics).
Marketing Partners: To display targeted ads across third-party networks in accordance with your privacy choices.
Corporate Affiliates: Within our business group for operational administration.
Legal Obligations & Transactions: In connection with business mergers, legal process compliance, or enforcing our Terms of Service.
Our store is hosted by Shopify Inc. Information submitted to the store will be transmitted to and stored on Shopify’s secure global servers. Shopify collects and processes data to support enhanced features, personalized services, and store security.
To review how Shopify handles your data or to submit a privacy request regarding Shopify’s data practices, please visit the Shopify Privacy Policy and Shopify Privacy Portal.
Our website may provide links to external websites. We are not responsible for the privacy practices, security, or content of third-party platforms. Please review the individual privacy policies of external sites you visit.
Our Services are not intended for children. We do not knowingly collect or sell personal information of individuals under the age of majority in your jurisdiction (or under 18 years of age). If you believe a child has provided us with personal data, please contact us at info@oxobrands.com to request deletion.
We implement administrative, technical, and physical safeguards to protect your data. However, no internet transmission or electronic storage system is 100% secure.
We retain your personal information only as long as necessary to provide Services, fulfill orders, meet legal/tax obligations, resolve disputes, and enforce agreements.
Depending on your country of residence—including rights granted under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and other applicable regional data protection laws—you may have the right to:
Access & Portability: Request a copy of the personal information we hold about you.
Correction & Erasure: Request correction of inaccurate data or deletion of your personal data.
Withdraw Consent: Opt out of direct marketing communications at any time by clicking "Unsubscribe" in our emails or contacting us directly.
To exercise these rights, please contact us at info@oxobrands.com. We will verify your identity before fulfilling data requests.
Your personal information may be stored, processed, and transferred outside your country of residence to servers operated by Shopify and our global infrastructure partners. When transferring data internationally (including outside the GCC, EEA, or UK), we rely on recognized lawful transfer mechanisms, including standard contractual clauses, to ensure robust protection.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.
For questions regarding this Privacy Policy, data requests, or complaints, please reach out to us at:
OXO General Trading FZCO
Brand: Livaktiv
Dubai Silicon Oasis, A1, IFZA Properties
Dubai, United Arab Emirates
Email: info@oxobrands.com
Phone: +971 56 357 6468
Website: www.livaktiv.com
Last updated: October 15, 2026
At Livaktiv, we want you to be completely satisfied with your purchase. Because our catalog includes both daily performance apparel and specialized professional fitness equipment, return eligibility, inspection guidelines, and warranty coverage are structured to ensure absolute clarity.
Return Window: You have 14 days from the date of receiving your item to request a return.
Item Condition: To be eligible for a return, your item must be in the exact same condition that you received it—unworn or unused, with all tags attached, and in its original packaging. You will also need the receipt or proof of purchase.
How to Start a Return: To initiate a return, contact us at info@oxobrands.com. Approved returns must be shipped to our designated UAE fulfillment hub. Items sent back to us without first requesting a return will not be accepted.
Return Shipping Costs: Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Installed Equipment Restriction: Fitness and training equipment (such as cardio machines, strength apparatuses, and game tables) that has been unboxed and successfully installed at your premises is strictly non-returnable.
Damaged, Defective, or Incorrect Items: Please inspect your order upon delivery and contact us within 48 hours if an item is defective, damaged, or incorrect. For technical issues or transit damages on heavy hardware, our support team will coordinate on-site technical service, component replacements, or exchanges directly at your location.
Cancellation Penalties & Handling Fees: If an order cancellation or return is requested after fulfillment preparation or dispatch has been initiated, any incurred handling, preparation, or labor charges will be deducted from your refund. Fully dispatched or customized heavy equipment orders that incur a complete vendor allocation fee may be non-refundable.
Certain items cannot be returned due to hygiene, safety, and health regulations, or product nature:
Personal Care & Apparel Hygiene: Opened or worn workout gloves, sports bras, underwear, socks, mouthguards, swimwear, and personal care accessories.
Supplements & Consumables: All nutrition, dietary supplements, and consumables are strictly non-returnable and non-exchangeable once purchased.
Custom & Final Sale: Custom-configured products, personalized items, clearance items, or promotional gift cards.
Hazardous Goods: Flammable items, liquids, or specialized lubricants used for fitness equipment maintenance.
Training and fitness hardware purchased on our store are backed by manufacturer warranties from the date of purchase:
Cardio & Strength Training Equipment: 1-year warranty covering manufacturing defects on core parts and components.
Exercise Bikes: 1-year warranty applicable strictly to the structural frame.
Weights, Bars, Weight Benches, Game Tables & Accessories: Standard manufacturer warranty excludes normal wear and tear. Coverage is restricted to manufacturing defects and transit integrity reported within 48 hours.
Remote Area Warranty Service: For warranty repairs in remote locations, replacement parts and labor are provided free of charge under warranty, while technician travel and accommodation expenses associated with remote site visits are chargeable based on distance.
The fastest way to ensure you get the item or size you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
For orders shipped outside the UAE across the GCC (Saudi Arabia, Kuwait, Qatar, Bahrain, Oman) or internationally, customers are responsible for shipping returns back to our UAE hub, as well as any non-refundable local customs duties, taxes, or import fees applied by destination authorities.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 to 10 business days.
(Note: For heavy equipment orders cancelled post-dispatch, refunds are net of any specialized handling or vendor preparation deductions). Please remember it can take some time for your bank or credit card provider to process and post the refund. If more than 14 business days have passed since we approved your return, please contact us at info@oxobrands.com.
OVERVIEW
Welcome to Livaktiv! The terms "we", "us" and "our" refer to Livaktiv, an e-commerce brand owned and operated by OXO General Trading FZCO. OXO General Trading FZCO operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Livaktiv is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
When you place an order, you are making an offer to purchase. Livaktiv reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Livaktiv confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Livaktiv may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Livaktiv, its operating company OXO General Trading FZCO, its affiliates or licensors and are protected by international patent, copyright, trademark, and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of Livaktiv, OXO General Trading FZCO, Shopify or any third party. Unauthorized use of the Services may be a violation of applicable intellectual property laws. All rights not expressly granted herein are reserved.
Livaktiv's names, logos, product and service names, designs, and slogans are trademarks of OXO General Trading FZCO or its affiliates or licensors. You must not use such trademarks without our prior written permission. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.
Livaktiv is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Livaktiv. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Livaktiv, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Livaktiv.
All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed at shopify.com/legal/privacy. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our Privacy Policy for more details on how we, Shopify, and our partners use your personal information.
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Livaktiv, Shopify or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the services; (e) use any robot, spider, scraping, data gathering and extraction tools, automatic devices or processes, AI tools (such as agentic AI) or automated or manual means to access the Services; or (f) interfere with, bypass, or circumvent the security or authorization features, robot exclusion headers, or other measures we employ to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.
14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using persons device, without direct supervision.
14.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 14.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.
14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.
14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request's user agent string: "Agent/[agent name]"; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans, (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer, (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY Livaktiv, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL Livaktiv, OXO GENERAL TRADING FZCO, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.
You agree to indemnify, defend and hold harmless Livaktiv, OXO General Trading FZCO, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates. You and Livaktiv consent to the exclusive venue and personal jurisdiction of the courts of Dubai, United Arab Emirates.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@oxobrands.com.
Our contact information is posted below:
OXO General Trading FZCO
Brand: Livaktiv
Email: info@oxobrands.com
Address: IFZA Properties - DSO IFZA, Dubai Silicon Oasis, Dubai, United Arab Emirates
Phone: +971 56 357 6468
Trade License Number: 56935 (Issued by Dubai Integrated Economic Zones Authority - DIEZA)
TRN / Tax Registration Number: 105200713300003
| Destination Region | Estimated Delivery Time | Standard Shipping Fee | Free Shipping Threshold |
| UAE (Apparel & Small Items / Jeebly) | 1 – 3 Business Days |
AED 18.43
|
Free on orders over AED 299 |
| UAE (Fitness Equipment & Heavy Goods) |
4 – 6 Business Days (Includes Installation)
|
Free (Standard City Areas)
|
Free Delivery & Installation Included
|
| UAE (Remote Areas / Out-of-City) |
Up to 7 Working Days
|
Apparel: AED 59.20 or Carrier Calculated
Heavy Equipment: AED 350
|
N/A |
| GCC Countries |
4 – 14 Business Days
|
Carrier Calculated
|
N/A |
| Rest of MENAP / International |
7 – 14 Business Days
|
Calculated at Checkout
|
N/A |
Trade name: Livaktiv
Phone number: 9715063576468
Email: info@oxobrands.com
Physical address: OXO General Trading FZCO, Dubai Silicon Oasis, A1, IFZA properties, Dubai DU, United Arab Emirates
VAT number: 105200713300003
Trade number: 56935
Last updated: September 14, 2026
Livaktiv is an e-commerce brand owned and operated by OXO General Trading FZCO.
Legal Entity Name: OXO General Trading FZCO (أوكسو للتجارة العامة ش.م.ح)
Legal Structure: Free Zone Company (FZCO)
Registering Authority: Dubai Integrated Economic Zones Authority (DIEZA / IFZA)
Trade License Number: 56935
Tax Registration Number (TRN): 105200713300003
Registered Office Address: IFZA Properties - DSO IFZA, Dubai Silicon Oasis, Dubai, United Arab Emirates
Official Website: www.livaktiv.com
General Enquiries: info@oxobrands.com
Telephone: +971 56 357 6468
OXO General Trading FZCO is legally licensed and registered in the Emirate of Dubai, United Arab Emirates, to engage in commercial activities including general trading and branding support services.
All trademarks, brand names, product designs, logos, graphics, text, images, and other digital assets featured on this website are the property of OXO General Trading FZCO or its respective brand partners and licensors. Unauthorized copying, modification, reproduction, redistribution, or publication of any material from this site without explicit prior written consent from OXO General Trading FZCO is strictly prohibited.
While OXO General Trading FZCO makes reasonable efforts to keep the information on this website accurate, complete, and up to date, we make no representations or warranties of any kind regarding its accuracy or availability. We reserve the right to correct errors, adjust pricing, update product availability, or amend website content at any time without prior notice.
This storefront utilizes cookies, pixels, and related tracking scripts (including analytics and retargeting tools) to optimize site functionality, evaluate user engagement, and support tailored digital marketing campaigns across the UAE, GCC, and global markets.
Consent & Preferences: Non-essential tracking scripts are executed in accordance with user consent provided via our storefront Cookie Banner.
Detailed Disclosures: For a comprehensive breakdown of the specific cookies used, data retention periods, third-party marketing tools, and instructions on how to adjust or revoke your preferences at any time, please review our Privacy Policy.
This website, its policies, and all transactions conducted through Livaktiv are governed by and construed in accordance with the federal laws of the United Arab Emirates and the laws of the Emirate of Dubai. Any disputes or claims arising out of or in connection with the use of this storefront shall be subject to the exclusive jurisdiction of the competent courts of Dubai, UAE.
